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Privacy Policy

Privacy Policy - the basics

CONFIDENTIAL NOTICE: The information contained within this site is proprietary and confidential, intended solely for authorized persons. Unauthorized disclosure, reproduction, or distribution of this document or any portion of its contents is strictly prohibited and may result in legal action. If you have received this document in error, please notify the Clean Plate legal department, [email protected], immediately and permanently delete or destroy all copies in your possession. 

Welcome to www.cleanplateinnovations.com (“Website”), operated by Clean Plate Innovations (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting it. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit or interact with our Website.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use our Website.

1. Information We Collect

1.1 Personal Information
• Contact Information: We may collect personal information such as your name, email address, phone number, or mailing address when you fill out forms on our Website (e.g., “Contact Us” forms).
• Account Information: If you create an account or sign up for our newsletters or updates, we will collect information such as your username and password, where applicable.
• Communication Data: We may collect information you provide when contacting us via email, chat, or other channels, including your message content and any attachments.

1.2 Usage Data
• Browsing Data: We may automatically collect certain information about how you access and use our Website. This may include your IP address, browser type, device identifiers, the pages you visit, time and date of your visit, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These help us remember your preferences, analyze Website traffic, and personalize your user experience. For more information, please see our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for various purposes, including:
1. Providing and Maintaining the Website: To enable you to access and use our Website features, including responding to your inquiries and support requests.
2. Improving User Experience: To understand how our Website is used and to make improvements, develop new features, and enhance user experience.
3. Communications: To send you updates, marketing communications, newsletters, and other information that may be of interest to you, in accordance with your communication preferences.
4. Security and Fraud Prevention: To protect the security of our Website, detect and prevent malicious or fraudulent activity, and safeguard your personal information.
5. Legal Obligations and Rights: To comply with applicable laws, regulations, or legal obligations, and to exercise or defend our legal rights.

3. Legal Basis for Processing (For Users in the EEA, UK, and Other Regions)

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with similar data protection laws, we only collect and process personal information where we have legal bases to do so. Our legal bases include:
• Consent: Where you have given us consent to process your personal data for one or more specific purposes.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps prior to entering into a contract.
• Legitimate Interests: Where we have a legitimate business interest that is not overridden by your fundamental rights and freedoms (e.g., improving and securing our Website).
• Legal Obligations: Where processing is necessary to comply with a legal or regulatory obligation.

4. How We Share Your Information

We may share or disclose your personal information under the following circumstances:
1. Service Providers: We may share information with trusted third parties that perform services on our behalf, such as website hosting, analytics, email communication, or payment processing. These third parties are contractually obligated to handle your data securely and only in accordance with our instructions.
2. Business Transfers: If we are involved in a merger, acquisition, financing, or sale of some or all of our assets, your information may be transferred as part of that transaction.
3. Legal Compliance and Protection: We may disclose your information if required by law or when we believe disclosure is necessary to protect our rights, comply with judicial or regulatory proceedings, or to prevent fraud or abuse of our Website.
4. With Your Consent: We may share your information for other purposes, but only with your explicit consent.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

6. Security Measures

We take reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

7.1 Your Rights

Depending on where you live, you may have certain legal rights regarding the personal information we hold about you. These may include the right to:
• Access or obtain a copy of your personal information.
• Request the correction or deletion of your personal information.
• Object to the processing of your personal information.
• Withdraw your consent to processing.
• Request the transfer of your personal information to another service (data portability).

If you wish to exercise any of these rights, please contact us using the contact details below. We will respond to your request within the applicable legal timeframe.

7.2 Marketing Communications

If you no longer wish to receive marketing communications from us, you may opt out at any time by clicking the “unsubscribe” link in any email we send or by contacting us directly.

8. International Data Transfers

If you access our Website from outside the country where our servers are located, your information may be transferred across international borders. In such cases, we will ensure that appropriate safeguards are in place, and that your information remains protected in accordance with this Privacy Policy and applicable data protection laws.

9. Children’s Privacy

Our Website is not directed to children under the age of 16 (or other age as required by local law), and we do not knowingly collect personal information from children. If you believe we may have inadvertently collected personal information from a child, please contact us so we can delete that information as soon as possible.

10. Cookie Policy

10.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, like your preferred language and other settings, to make your next visit easier and more useful to you.

10.2 How We Use Cookies

We use cookies and similar tracking technologies to:
• Understand and save your preferences for future visits.
• Compile aggregate data about site traffic and site interactions.
• Track usage analytics to improve our Website.

10.3 Types of Cookies We Use
• Essential Cookies: These cookies are necessary to provide you with our Website’s core features and cannot be disabled.
• Analytics Cookies: We use third-party analytics services, like Google Analytics, to help us understand Website traffic and usage.
• Functional Cookies: These cookies remember choices you make (e.g., language, region) to provide enhanced, more personalized features.
• Targeting/Advertising Cookies: We may work with third-party partners to display advertising on our Website or manage our advertising on other sites.

10.4 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may limit certain features and functionality of our Website.

11. Third-Party Links

Our Website may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to that third party’s website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of every site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we update this Privacy Policy, we will revise the “Last Updated” date at the top. We encourage you to review this page periodically to stay informed of any updates.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Clean Plate Innovations
Email: [email protected]

We will do our best to address your inquiry or request as quickly as possible.

By using our Website, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms. If you do not agree, please discontinue use of our Website.

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